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iValac: a support platform for global after-sales service networks

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The iValac team has created a solution that combines the latest engineering with creativity, style and a passion for excellence.

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iValac is a digital solution for the product information life cycle, providing the content that each user profile needs at any time. The platform manages the technical information life cycle, enabling functionalities that allow you to achieve your business goals. The information, always controlled from a single source, is distributed to systems, processes, teams, collaborators and clients.

Providing the right information has never been more challenging. In a digital world where data multiplies exponentially, we help you navigate complexity in order to achieve simplicity, as simplicity is accompanied by understanding and enables growth and improvements in productivity and profitability.

By defining a single data source, with structured information, you open the door to the easy integration of future innovations. That ability to evolve is an essential part of iValac's commitment.

We have collaborated successfully with global companies to streamline and automate the management of their product information, thus unlocking all of their potential to grow and innovate in international markets.

With the modular design, we can provide the set of functionalities you need in areas such as:

  • After-sales and technical service
  • Information on products and services
  • Customer service information
  • Management of feedback and complaints
  • Warranty management
  • Quotes and digital monitoring of repairs
  • Feedback cycle and value chain analysis
small_valac-icon-d200px-u.png More information on the iValac platform at https://ivalac.com

Information